ABITEC Customer Service Representative<\/p>\n
<\/p>\n
Job Type: Full-time<\/p>\n
Expected hours: 40 per week.<\/p>\n
Work Location: In person<\/p>\n
Job description.<\/p>\n
Benefits Include:<\/p>\n
401(k)
\n100% match up to 5%
\nAnnual discretionary contribution up to additional 5%
\nCompany Paid Dental insurance
\nCompany Paid Health insurance
\nFlex Spending \/ Dependent Care
\nGroup term Life insurance
\nAnnual Bonus
\nPaid time off (PTO)
\nVision insurance
\nOther Supplement Insurance
\nTelemed including Mental Health
\nShort Term\/ Long Term Disability
\nWe are a manufacturing company that specializes in lipids and surfactants who is healthy and growing nationally and internationally. We’re a leader in our market and have over 30+ year success. We are seeking a full-time Customer Service Representative to join our team. This is a full-time, on-site position working Monday-Friday, 8:00 am \u2013 5:00 pm.<\/p>\n
Essential Goals and Functions:<\/p>\n
Responsible for meeting all customer requirements; resulting in accurate, timely deliveries to our customers.
\nServe as primary point of contact for your customer base.
\nResponsible for processing customer orders, submitting orders to production, tracking shipments, and processing invoices.
\nWork with Management and Account Reps to develop positive relationships and long-term partnerships with customers.
\nEnsure prompt follow-up communication on all customer service-related issues: shipment status inquiries, customer-specific requirements, service information, corrections on shipments, & returns.
\nDevelop strong organizational and product knowledge.
\nGenerate Import \/ Export documents for customs clearance for our international customers.
\nBegin Non-conformities when necessary.
\nHave the ability to multitask.
\nInvoice, credits, debits and upload invoices in many SAP\/ Portals.
\nRun GHG Reports
\nSkills Required:<\/p>\n
Ability to convey information accurately and efficiently, verbally and in written form.
\nApproachable and positive in conversations with customers and other team members
\nAbility to accept ownership and analyze problems, working systematically to solve them.
\nLogistics experience a plus
\nBilingual ( Spanish \/ English)
\nAbility to be proactive.
\nKnowledge of AS400 \/ Prism system a plus
\nExperience and Education<\/p>\n
3\u20135-years minimum Customer Service experience in an office setting
\nHigh School education
\nEducation:<\/p>\n
High school or equivalent (Required)<\/p>\n","protected":false},"author":11736,"featured_media":171438,"template":"","meta":{"_promoted":"","_job_location":"Columbus, OH","_application":"mserna@abiteccorp.com","_company_name":"ABITEC","_company_website":"http:\/\/www.abiteccorp.com","_company_tagline":"Functional Lipids Manufacturer","_company_twitter":"ABITEC","_company_video":"https:\/\/youtu.be\/CHfJk6Ke3o4?si=UEFqMF0AKZZ1SNLN","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[542],"job-types":[433],"class_list":{"0":"post-171440","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"has-post-thumbnail","5":"hentry","6":"job_listing_category-customer-service","7":"job_listing_type-full-time","9":"job-type-full-time"},"_links":{"self":[{"href":"https:\/\/www.cbusjobs.com\/wp-json\/wp\/v2\/job-listings\/171440","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cbusjobs.com\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.cbusjobs.com\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.cbusjobs.com\/wp-json\/wp\/v2\/users\/11736"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cbusjobs.com\/wp-json\/wp\/v2\/media\/171438"}],"wp:attachment":[{"href":"https:\/\/www.cbusjobs.com\/wp-json\/wp\/v2\/media?parent=171440"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.cbusjobs.com\/wp-json\/wp\/v2\/job-categories?post=171440"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.cbusjobs.com\/wp-json\/wp\/v2\/job-types?post=171440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}